UK Deliveries
- FREE UK Standard Delivery within 3-5 working days on orders over £60
- £3.95 UK Standard Delivery on orders under £60
- Orders are sent via Royal Mail
UK Return & Refund Policy
- Orders can be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, attach the pre-paid returns label provided with your order.
- Print and fill out the return slip, and make sure to include it inside the package you're returning.
- Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
- Take your package to any Post Office. Be sure to keep the tracking receipt as proof of your return.
- To find your local drop off point visit https://www.royalmail.com/services-near-you#/
- Please retain proof of postage until it has been confirmed that your refund has been processed
- Please note that items sold by Brakeburn cannot be returned to Mountain Warehouse stores
Return address:
Freepost RSTT-YGTU-JGYT
Internet Returns Dept
Brakeburn
Poole
BH15 3SS
For more information or help, please contact Mountain Warehouse's Customer Care.
