UK Deliveries
- UK Mainland
- FREE Standard Delivery within 3-5 working days on orders over £50
- £4.95 Standard Delivery on orders under £60
- Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight & Isles of Scilly
- £9.99 Standard Delivery within 3-5 working days
- Orders are sent via DPD
UK Return & Refund Policy
- Orders can be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, create your freepost return label at https://www.royalmail.com/track-my-return#/details/7799
- Please safely pack your items in secure, protective packaging to ensure they arrive undamaged. Fill out the return slip, and make sure to include it inside the package you're returning.
- Take your package to your nearest drop off point. To find your nearest drop-off point, visit: https://www.royalmail.com/services-near-you#/
- You can download the return slip here
- Please retain proof of postage until it has been confirmed that your refund has been processed
- Please note that items sold by Vibram FiveFingers cannot be returned to Mountain Warehouse stores
Return address:
Vibram FiveFingers Returns
Unit 7 – 8 Fleethall Road
Purdeys Industrial Estate
Rochford
Southend on Sea
Essex
SS4 1NF
For more information or help, please contact Mountain Warehouse's Customer Care.