GENDER PAY GAP REPORT 2025
Our Commitment to our Colleagues at Mountain Warehouse
At Mountain Warehouse, we believe that adventure is for everyone—no matter what everyday mountains you face. The same goes for the opportunity to thrive in your career.
With offices in London and Coventry, a remote Customer Care team, and stores across the UK, Europe, the United States, Canada, New Zealand, and Australia, we are proudly committed to empowering our 4,700 global colleagues to bring their full selves to work, progress in their careers, and unlock their incredible talents. But our reach doesn't stop there. With a family of over 5 million customers across 30 countries, we hold ourselves accountable to them just as much as we do to each other.
Over the past year, we’ve made meaningful progress. Our mean hourly pay gap has narrowed by more than 0.5%, and we’ve seen a 2.5% increase in the number of women receiving bonuses, with 68.9% of women benefiting in 2024.
In 2024, we promoted 45 colleagues at our Head Office with over 65% being women. We also celebrated the addition of a new female colleague to our board of directors, further increasing female representation at the highest level.
To further raise awareness, we hosted a live panel for our 300 head office colleagues on International Women’s Day 2025. Female leaders from both retail and head office shared their personal stories, challenges, and insights, reinforcing the importance of recognising each individual’s unique experience, avoiding stereotypes, and acknowledging the broader challenges many face.
On the same occasion, we also launched a new partnership with Coppafeel!, a charity dedicated to breast cancer education and early detection.
Today, I’m proud to lead a team that’s not only talented but diverse. Our strong belief in fairness, diversity and equality for all, including equal pay for equal work, guides us in building a diverse team that sparks creativity, innovation, and collaboration.
Our journey toward an inclusive and equitable future is ongoing, and we remain committed to creating opportunities for everyone to succeed.
I can confirm that our gender pay gap statement is accurate and correct as of April 4th, 2025.
Mark Neale, Founder
Mark Neale, Founder 
100% of Mountain Warehouse colleagues are paid equally for doing equivalent jobs.
Gender make up in our UK business
The proportion of female & male colleagues
| 2024 | 2023 | |
|---|---|---|
| Proportion of Women in Head Office roles | 60% | 59% |
| Proportion of Women in Retail roles | 59% | 57% |
Gender Pay Gap
The median and mean average differences in ordinary pay for all female & male colleagues
| 2024 | 2023 | |
|---|---|---|
| Median hourly wage of women | 1.9% lower |
1.8% lower |
| Mean hourly wage of women | 9.1% lower |
9.41% lower |
Gender splits by Pay Group Quartiles
The proportion of male and female colleagues according to quartile pay groupings are shown below.
2024
Males Females
| Upper Quartile | 47.1% | 52.9% |
| Upper Middle Quartile | 43% | 57% |
| Lower Middle Quartile | 39.8% | 60.2% |
| Lower Quartile | 38% | 62% |
2023
Males Females
| Upper Quartile | 49.7% | 50.3% |
| Upper Middle Quartile | 42.8% | 57.2% |
| Lower Middle Quartile | 35.4% | 64.6% |
| Lower Quartile | 47.2% | 52.8% |
Bonus Pay
The median and mean average differences between bonus pay for female and male colleagues.
| 2024 | 2023 | |
|---|---|---|
| Median bonus pay gap | 12.5% | 4.6% |
| Mean bonus pay gap | 45.4% | 20.5% |
The proportion of male and female colleagues who received a bonus
