Help

Contact Us

We appreciate your query is important and will aim to respond to correspondence within 48 hours of receiving your message, in most cases this will be within 24 hours.
If you require any more immediate support please contact customer support either on the phone number below or by selecting the Live Chat option when available. 



Call Us

We're open (UK):

Monday to Friday:
9.00am - 8.00pm GMT
Saturday & Sunday:
9.00am - 5.30pm GMT
Bank Holidays:
9.00am - 5.30pm GMT

UK:
+44 (0) 20 3828 7700
Germany:
+49 (0) 800 182 5200
France:
+33 1 82 88 84 74
US:
1-866-313-2493

Write To Us

Mountain Warehouse, 5 Eccleston Street, London, SW1W 9LX

(please see FAQs for Returns Address)

Visit Us

Visit us at one of our stores, see the store locator