UK Deliveries
- £3.50 UK Standard Delivery within 3- 5 working days on orders
- Orders are sent via Royal Mail
UK Return & Refund Policy
- Orders must be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, use the pre-paid returns label provided
- Pack the items to be sent back securely in suitable protective packaging, together with the completed returns form
- You can download the return slip here.
- Bring your item to any Post Office and keep the tracking receipt as proof of return
- To find your local drop off point visit https://www.royalmail.com/services-near-you#/
- Please retain proof of postage until it has been confirmed that your refund has been processed
- Please note that items sold by Extras Group cannot be returned to Mountain Warehouse stores
Return address:
Mountain Warehouse Returns
Unit A
Oaktree Business Park
Limewood Court
Leeds
LS14 1NF
For more information or help, please contact Mountain Warehouse's Customer Care.
