UK Deliveries
- FREE UK Standard Delivery within 3-5 working days on orders over £40
- FREE UK Mainland Express Delivery within 1-2 working days on orders over £150 - order before 12pm
- £4.99 UK Standard Delivery on orders under £40
- £6.99 UK Mainland Express Delivery on orders under £40
- Orders are sent via Royal Mail
UK Return & Refund Policy
- Orders must be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, use the pre-paid returns label provided
- Pack the items to be sent back securely in suitable protective packaging, together with the completed returns form. You can download the return slip here.
- Bring your item to any Post Office and keep the tracking receipt as proof of return
- To find your local drop off point visit https://www.royalmail.com/services-near-you#/
- Please retain proof of postage until it has been confirmed that your refund has been processed
- Please note that items sold by OOSC cannot be returned to Mountain Warehouse stores
Return address:
Active Ants E-fulfilment UK ltd
Unit 1
26 Liliput Rd
Northampton
NN4 7DT
For more information or help, please contact Mountain Warehouse's Customer Care.
