UK Deliveries

• FREE UK Standard Delivery within 3-5 working days on orders over £70
• £4 UK Standard Delivery on orders under £70
• Orders are sent via Royal Mail, Parcelforce

UK Return & Refund Policy 

• Orders can be returned within 60 days of receipt
• The products must be in their original packaging, with all tags and in original condition
• Returns are free
• For faulty or damaged items, please contact Mountain warehouse Customer Service team 
• Return footwear in a mailing bag
   

Return method: 

• To return your order, attach the pre-paid returns label provided with your order.
• Print and fill out the return slip, and make sure to include it inside the package you're returning.
• You can download the return slip here.
• Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
• Take your package to any Post Office. Be sure to keep the tracking receipt as proof of your return.
• To find your local drop off point visit https://www.royalmail.com/services-near-you#/ 
• Please retain proof of postage until it has been confirmed that your refund has been processed. 
• Please note that items sold by Bareback Footwear cannot be returned to Mountain Warehouse stores.

Return address: 

Bareback Footwear Returns
Units 15 - 16 Maylite Trading Estate
Martley
Worcestershire
WR6 6PQ

For more information or help, please contact Mountain Warehouse's Customer Care.