Bob Gnarly Surf Shop is a store based in the North East of England, serving the local surf community and also nationally via our online outlets. We are super passionate about the ocean, and the benefits we can all enjoy mentally and physically by being in water. We have a wealth of experience and knowledge and we are always stoked to be able to share that with one and all.
Click here to open our size guide
UK Deliveries
- FREE UK Standard Delivery within 3-5 working days (excludes Surfboards)
- £15 UK Standard Delivery on Surfboards
- Orders are sent via Evri or Parcelforce
UK Return & Refund Policy
- Orders can be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition. A wetsuit can only be returned for refund if it has not been used, shows no signs of wear and tear (having only been tried on for size), and still has product tags intact.
- Return shipping costs are the responsibility of the customer
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- Pack the items to be sent back securely in suitable protective packaging
- Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
- Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
- Please retain proof of postage until it has been confirmed that your refund has been processed.
- Please note that items sold by Bob Gnarly Surf cannot be returned to Mountain Warehouse stores
Return address:
Bob Gnarly Surf Ltd
78 Hylton Road
Sunderland
SR4 7BB
For more information or help, please contact Mountain Warehouse's Customer Care.
All Bob Gnarly Surf Ltd products come with a 12-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear. In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.