Welcome to the home of Dippy Swim.
Born from a passion for swimming outdoors, we understand that the open water is not just a place; it's a sanctuary for those seeking solace, and a playground for the adventurous.
Our journey began wanting safety products in the water to not be so, well dull!
But we are more than just gear. We are a community of like-minded individuals who share a love for the open water. Our brand is a celebration of the connections forged in the water.
Welcome to Dippy, where the adventure begins.
Click here to open our size guide
UK Deliveries
- FREE UK Standard Delivery within 3-5 working days
- Orders are sent via Royal Mail
UK Return & Refund Policy
- Orders can be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- Pack the items to be sent back securely in suitable protective packaging
- Print and fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
- Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
- Please retain proof of postage until it has been confirmed that your refund has been processed.
- Please note that items sold by Dippy Swim Co cannot be returned to Mountain Warehouse stores
Return address:
Dippy Swim Co
The Nook Perrymill Lane
Sambourne
Redditch
England
B96 6PD
For more information or help, please contact Mountain Warehouse's Customer Care.
All Dippy Swim Co’s products come with a 12-month guarantee. All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care.