Since 1880 GRS Footwear has been supplying customers with exciting, innovative and durable footwear. As one of the UK's biggest footwear distributors, you can buy in complete confidence as our team ensure the best possible products and customer service.
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UK Deliveries
- FREE UK Express Delivery within 2-3 working days
- Orders are sent via DPD
UK Return & Refund Policy
- Orders must be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, create your freepost return label at https://track.shipstation.com/f/r/h/P7%2F9UZ5kBDPbvtcmnQOvlA%3D%3D
- Bring your item to any Post Office and keep the tracking receipt as proof of return
- To find your local drop off point visit https://www.royalmail.com/services-near-you#/
- Please retain proof of postage until it has been confirmed that your refund has been processed
- Please note that items sold by GRS Footwear cannot be returned to Mountain Warehouse stores
Return address:
GRS Footwear
Lunar House
1 Baker Road
Easter Park
Cramlington
NE23 1WQ
For more information or help, please contact Mountain Warehouse's Customer Care.
All Grisport products come with a 12-month guarantee against manufacturing defects. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear. For further information on waterproof linings, please see our guide to waterproof linings.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.