UK Deliveries

• UK Mainland
  • FREE Standard Delivery within 3-5 working days on orders over £50
  • £3.99 Standard Delivery on orders under £50
• Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight & Isles of Scilly
  • FREE Standard Delivery within 3-5 working days on orders over £50
  • £3.99 Standard Delivery on orders under £50
• Orders are sent via Royal Mail & Evri

UK Return & Refund Policy 

• Orders can be returned within 60 days of receipt
• The products must be in their original packaging, with all tags and in original condition. Underwear cannot be returned if tried on. 
• Return shipping costs are the responsibility of the customer
• For faulty or damaged items, please contact Mountain warehouse Customer Service team 

Return method: 

• Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
• Print and fill out the return slip, and make sure to include it inside the package you're returning.
• You can download the return slip here.
• Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
• Please retain proof of postage until it has been confirmed that your refund has been processed
• Please note that items sold by L & R International cannot be returned to Mountain Warehouse stores.

Return address: 

L&R Returns C/O Dimensions, 

1 Glenburn Road,

East Kilbride, 

G74 5BA
 

For more information or help, please contact Mountain Warehouse's Customer Care.