Long Paws

At Long Paws we put dogs first. We appreciate all of the joy our furry companions bring us, team that with a passion for the outdoors, staying active, and a keen eye for quality dog accessories! We design dog accessories that you can use everyday and everywhere. We demand quality, and we guarantee our workmanship. We spend our time at work making sure you can enjoy your time at play.  We love what we do, and would not have it any other way.?That's what Long Paws is all about!  Whether you enjoy running with your dog along a sandy beach, hiking up mount Snowdon, or hanging out together at your local coffee shop, Long Paws will help keep your dog safe (and looking good!) while you enjoy yourselves!

We are based in the UK, and we supply to trade resellers and distributors across the UK, Europe, Scandinavia. We also help some of trade clients produce their own brand of pet accessories, so if you're looking for an experienced and dynamic brand to work with, we would love to hear from you.

 

Size Guide

Click here to open our size guide

Delivery & Returns

UK Deliveries

  • UK Mainland
    • FREE Standard Delivery within 3-5 working days on orders over £50
    • £3.95 Standard Delivery on orders under £50
    • £4.95 Express Delivery within 3 working days - order before 12h00 midday
  • Scottish Highlands
    • FREE Standard Delivery within 3-5 working days on orders over £50
    • £4.95 Standard Delivery on orders under £50
  • Northern Ireland
    • FREE Standard Delivery within 3-5 working days on orders over £50
    • £6.95 Standard Delivery on orders under £50
  • Isle of Man, Isle of Wight & Isles of Scilly
    • FREE Standard Delivery within 3-5 working days on orders over £50
    • £22.95 Standard Delivery on orders under £50
  • Orders are sent via Royal Mail

 

UK Return & Refund Policy 

  • Orders can be returned within 60 days of receipt
  • The products must be in their original packaging, with all tags and in original condition
  • Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
  • For faulty or damaged items, please contact Mountain warehouse Customer Service team

 

Return method: 

  • Pack the items to be sent back securely in suitable protective packaging
  • Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
  • Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
  • Please retain proof of postage until it has been confirmed that your refund has been processed.
  • Please note that items sold by Long Paws cannot be returned to Mountain Warehouse stores

 

Return address:
Long Paws
Suite 10
220 The Vale
London
NW11 8SR

 

For more information or help, please contact Mountain Warehouse's Customer Care.

Owned By:
LONG PAWS BOUTIQUE LTD
Address:
Flat 36 Heathcroft
Hampstead Way
Hampstead Way
NW11 7HJ
VAT registration number:
GB454337489
Registered company number:
#15296557