Northwest Territory

With over fifty years of boot making expertise, Northwest Territory resides in the County of Northamptonshire. To this day, our commitment to craftsmanship and value remains unchanged. We continue to craft high quality boots and shoes. Using the best possible materials, to create a product built to last.
From the very beginning, Northwest Territory stood for craftsmanship and resilience. We understood that outdoor enthusiasts needed footwear that would not just protect their feet but would be their steadfast companions on every expedition. Our footwear is meticulously crafted with hand-selected, high-quality materials, prioritizing durability. This includes the use of waxed full-grain leather, Nubuck and premium suede, ensuring they could endure the challenges of the outdoors.
We know that comfort is key, especially on long hikes and walks. That's why Northwest Territory products integrate cutting-edge cushioning and arch support technologies. Our shoes aren't just meant to protect your feet; they're meant to be comfortable companions on every adventure, whether you're taking a leisurely stroll through the woods or conquering challenging trails.

Northwest Territory: Made to be worn!

 

Size Guide

Click here to open our size guide

Delivery & Returns

UK Deliveries

  • FREE UK Mainland Standard Delivery within 3-5 working days on all orders over £19.99
  • FREE UK Mainland Express Delivery within 2-3 working days on all orders over £19.99
  • £3.50 UK Standard Delivery on orders under £20
  • £4.25 UK Express Delivery on orders under £20
  • Orders are sent via Royal Mail

 

UK Return & Refund Policy 

  • Orders must be returned within 60 days of receipt
  • The products must be in their original packaging, with all tags and in original condition
  • Returns are free
  • For faulty or damaged items, please contact Mountain warehouse Customer Service team
  • Please note because of hygiene reasons, we do not offer refunds or exchanges on socks.

 

Return method: 

  • To return your order, create your freepost return label at https://www.royalmail.com/track-my-return#/details/7848.
  • Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
  • Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
  • Take your package to your nearest drop off point. To find your nearest drop-off point, visit Services near you | Royal Mail Group Ltd .
  • Please retain proof of postage until it has been confirmed that your refund has been processed.
  • Please note that items sold by Patrick Shoes cannot be returned to Mountain Warehouse stores

 

Return address: 

Patrick Shoes Limited
MWL Return Department
Unit 8-9 Eldon Way
Crick
NN6 7SL
  

 

For more information or help, please contact Mountain Warehouse's Customer Care. 

Terms & Conditions

WARRANTY DETAILS

All Northwest Territory products come with a 30 days guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear. All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear. We don’t not provide any guarantee or warranty on socks/accessories. In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.

 

Owned By:
Patrick Shoes Limited
Address:
Himalayan House
430 Thurmaston Boulevard
430 Thurmaston Boulevard
LE4 9LE
VAT registration number:
GB232302755
Registered company number:
#09632082