Ocean Trail specialise in campervan, motorhome and outdoor life. We have a wide range of outdoor accessories for sleeping, cooking, eating and living to make your adventures extra special.
UK Deliveries
- FREE UK Mainland Standard Delivery within 3-5 working days on orders over £44.95
- FREE UK Mainland Express Delivery within 2-3 working days on orders over £44.95
- £4 UK Mainland Standard Delivery on orders under £44.95
- £4.75 UK Mainland Express Delivery on orders under £44.95
- No delivery to Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight and Isles of Scilly
- Orders are sent via Royal Mail, DPD or APC
UK Return & Refund Policy
- Orders can be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, contact Mountain Warehouse Customer Care and receive your freepost return label.
- Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
- Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
- Please retain proof of postage until it has been confirmed that your refund has been processed.
- Please note that items sold by Ocean Trail cannot be returned to Mountain Warehouse stores
For more information or help, please contact Mountain Warehouse's Customer Care.
All Ocean Trail products come with a minimum 12-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
We also offer a 3-Year Waterproof Guarantee on selected products. This is indicated on the product description or the item tag and gives you a three-year peace of mind on waterproofing.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.
In the unlikely event of a fault developing with an item you have purchased from Ocean Trail Ltd through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a repair, exchange or full refund for all faulty items purchased from the Mountain Warehouse website.