Pooch & Mutt

We know that a healthy mind is just as important as a healthy body, but should that thinking be limited to humans?

Pooch & Mutt create an enhanced range of natural meals treats and supplements that does good and tastes good, to give your pet the optimal ingredients needed to boost their mood and behaviour paw in paw with their physical health.

So you have peace of mind that you're doing the right thing for your pet.

 

Delivery & Returns

UK Deliveries

  • FREE UK Standard Delivery within 3-5 working days on orders over £39.99
  • £2.49 UK Standard Delivery on orders under £39.99
  • Orders are sent via DPD

 

UK Return & Refund Policy 

  • Orders can be returned within 60 days of receipt
  • If you have changed your mind, you can return an item to us if the product is unopened and in a resell-able state
  • We cannot accept returns if the product has been opened but your dog does not like the food
  • Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
  • For faulty or damaged items, please contact Mountain warehouse Customer Service team

 

Return method: 

  • Pack the items to be sent back securely in suitable protective packaging
  • Fill out the return slip, and make sure to include it inside the package you're returning. 
  • Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
  • Please retain proof of postage until it has been confirmed that your refund has been processed.
  • Please note that items sold by Pooch & Mutt cannot be returned to Mountain Warehouse stores

 

Return address: 

Pooch & Mutt Ltd, 

DPD Logistics, 

Parsonage Street, 

Oldbury, 

West Midlands, 

B69 4PH

 

For more information or help, please contact Mountain Warehouse's Customer Care

Owned By:
Pooch and Mutt Limited
Address:
Timsons Business Centre
Bath Road
Bath Road
NN16 8NQ
VAT registration number:
GB917411634
Registered company number:
#06352674