We are a family owned and run business based in Clay Cross, Derbyshire.
The family has over 40 years combined experience in engineering / manufacturing and came together in November 2011 to establish Riber Products Ltd. Since then we have launched several brands ranging from outdoor equipment and watersports equipment to Disc Golf.
Our ethos is straightforward, no-nonsense, functional products that don't break the bank. We look to design products with great design features and unique selling points for our customers.
In recent years we have been driven towards increasing our use of recycled materials in as many of our products as possible using post-consumer materials. These plastics can be anything from reprocessed nappy production trimmings in PP, to the scrap produced during the manufacture of surgical PVC products.
UK Deliveries
- FREE UK Standard Delivery within 5-7 working days on orders over £50
- FREE UK Mainland Express Delivery within 2-3 working days on orders over £50 - order before 10am
- £3.50 UK Standard Delivery on orders under £50
- £3.50 UK Mainland Express Delivery on orders under £50
- Orders are sent via FedEx or specialised courier
UK Return & Refund Policy
- Orders must be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns for kayaks are subject to a £50 return postage fee. Returns for other products are free.
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, contact Mountain Warehouse Customer Care and receive your return label
- Print and fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
- Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
- Please retain proof of postage until it has been confirmed that your refund has been processed.
- Please note that items sold by Riber cannot be returned to Mountain Warehouse stores
Return address:
Riber Products Ltd
Bridge Street
Clay Cross
Derbyshire
S45 9NU
For more information or help, please contact Mountain Warehouse's Customer Care.
All of our products have a manufacturing warranty. Duration of the warranty is dependent on length offered by the manufacturer. Minimum length of any warranty is six (6) months.
This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear.