UK Deliveries

• FREE UK Mainland & Scottish Highlands Standard Delivery within 3-5 working days
• No delivery to Northern Ireland, Isle of Man, Isle of Wight & Isles of Scilly
• Orders are sent via Evri, Parcel Force, Royal Mail or Fedex

UK Return & Refund Policy 

• Orders must be returned within 60 days of receipt
• The products must be in their original packaging, with all tags and in original condition
• Return shipping costs are the responsibility of the customer
• For faulty or damaged items, please contact Mountain warehouse Customer Service team

Return method: 

• Pack the items to be sent back securely in suitable protective packaging
• Fill out the return slip, and make sure to include it inside the package you're returning. 
• Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
• Please retain proof of postage until it has been confirmed that your refund has been processed.
• Please note that items sold by Shop Global Express cannot be returned to Mountain Warehouse stores

Return address: 
Shop Global Express
Bridgehead Returns c/o Tarlu
17 Factory Road
Poole
BH16 5SN

For more information or help, please contact Mountain Warehouse's Customer Care.