Surfanic

Surfanic is the people’s choice for game-changing ski and snowboard wear. Well made, designed and equipped to handle all terrain. Whether you are 6 or 60, a newbie to snow sports or you live for it – everyone deserves reliable winter apparel that fills them with confidence on and off the slopes. We want you to look good, feel good and be totally ready for whatever adventure is waiting for you at the top of the mountain. 
We make affordable garments, while remaining fiercely committed to high-spec quality. We never compromise on style, quality or cost. 
You won’t find our jackets on billboards in Times Square or in the glossy pages of Vogue, but you will see them on hundreds of thousands of people worldwide who share a love of everything snow, style and Surfanic.

 

Size Guide

Click here to open our size guide

Delivery & Returns

UK Deliveries

  • FREE UK Standard Delivery within 5 working days on orders over £149.99
  • FREE UK Mainland Express Delivery within 2 working days on orders over £149.99
  • £2.99 UK Standard Delivery on orders under £150
  • £4.99 UK Mainland Express Delivery on orders under £150
  • Orders are sent via Royal Mail, FedEx, DPD Local or DHL

 

UK Return & Refund Policy 

  • Orders can be returned within 60 days of receipt
  • The products must be in their original packaging, with all tags and in original condition
  • Returns are free (excluding Surfanic Maxim Roller Bags)
  • For faulty or damaged items, please contact Mountain warehouse Customer Service team

 

Return method: 

  • To return your order, create your freepost return label at https://www.royalmail.com/track-my-return/create/5880 (excluding Surfanic Maxim Roller Bags where returns need to be organised and paid for by the customer)
  • Bring your item to any Post Office and keep the tracking receipt as proof of return. 
  • To find your local drop off point visit https://www.royalmail.com/services-near-you#/ 
  • Please retain proof of postage until it has been confirmed that your refund has been processed. 
  • Please note that items sold by Surfanic cannot be returned to Mountain Warehouse stores.

 

Return address: 

Surfanic

Shoreditch Design Ltd.

The Main Barn 

Shopland Hall Road 

Shopland Road

Rochford

Essex

SS4 1LT 
  

For more information or help, please contact Mountain Warehouse's Customer Care. 

Terms & Conditions

All Surfanic products come with a 2-year guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.

In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and can discuss the next applicable steps for all faulty items purchased from the Mountain Warehouse website.

Owned By:
Shoreditch Design Ltd
Address:
Suite 4
200 London Road
200 London Road
SS1 1PJ
VAT registration number:
GB381174008
Registered company number:
#08612864