Swim Secure products are used by competent swimmers to increase visibility in the open water. They are suitable for use by open water swimmers, triathletes, recreational swimmers, families and everyone in between. Our mission is simple, we want to equip open water swimmers of all ages and abilities to swim safely in open water. Whether that is someone brand new to open water swimming or a seasoned competitor, we can provide the equipment you need to feel supported in the water and #Be Safer Be Seen.
UK Deliveries
- FREE UK Standard Delivery within 3-5 working days on all orders
- £9.95 UK Mainland Express Delivery within 2-3 working days
- Standard Delivery orders are sent via Royal Mail
- Mainland Express Delivery orders are sent via DHL
UK Return & Refund Policy
- Orders can be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, create your freepost return label at http://www.royalmail.com/track-my-return/create/5428
- Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
- Take your package to your nearest drop off point. To find your nearest drop-off point, visit: https://www.royalmail.com/services-near-you#/
- Please retain proof of postage until it has been confirmed that your refund has been processed
- Please note that items sold by Swim Secure cannot be returned to Mountain Warehouse stores
For more information or help, please contact Mountain Warehouse's Customer Care.
All Swim Secure products come with a 12-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
In the unlikely event of a fault developing with an item you have purchased through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund or exchange for all faulty items purchased from the Mountain Warehouse website.