UK Deliveries
- FREE UK Standard Delivery within 3-5 working days on orders over £30
- £5.50 UK Standard Delivery on orders under £30
- Orders are sent via DPD, UPS or Royal Mail
UK Return & Refund Policy
- Orders must be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Returns are free
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- To return your order, create your freepost return label at https://www.royalmail.com/track-my-return/create/4967
- Please safely pack your items in secure, protective packaging to ensure they arrive undamaged. Fill out the return slip, and make sure to include it inside the package you're returning.
- Take your package to your nearest drop off point. To find your nearest drop-off point, visit https://www.royalmail.com/services-near-you#/ .
- You can download the return slip here.
- Please retain proof of postage until it has been confirmed that your refund has been processed.
- Please note that items sold by Keela Outdoors cannot be returned to Mountain Warehouse stores
Return address:
Web Returns Department
Keela International Limited
Nasmyth Road
Southfield Ind Estate
Glenrothes
Fife
Scotland
KY6 2SD
For more information or help, please contact Mountain Warehouse's Customer Care.
